
FAQs
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We cover the areas marked in the photo at the moment. We will cover more areas soon. Please do not hesitate to contact us if you live anywhere in Perth Metropolitan Area.
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We operate on a monthly basis, so your card on file will be charged at the beginning of every service month. There are no contracts, so you can start, pause, or cancel at any time. For one-time services, we will send you an invoice at completion of the service.
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No, you don’t need to be home! As long as we have yard access, we’ll handle the service and send a text when we’re on our way.
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Yes, we love scooping with dogs! We just ask that if your dog shows signs of aggression, you keep them indoors during the cleanup to ensure the safety of our team.
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Proper disposal is vital for environmental safety, as dog waste is hazardous. We’ll double-bag it and place it in your bin, or for a small fee, we’ll take it with us and dispose of it through our own Waste Management.
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The safety of our clients and their dogs is our top priority. We clean all equipment and shoes with kennel-grade disinfectant between each yard to prevent the spread of germs. We also take gate photos after each service to ensure your pets stay secure.
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We prioritize the your safety, your pets safety, and our own safety. If weather conditions like heavy rain or lightning make it unsafe to work, we’ll reschedule your service for the next day or your next scheduled appointment.
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We’ll send a text when we’re on our way, and once the service is complete, you’ll receive an email along with a photo of your securely closed gate.
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Yes, our prices vary based on factors such as service frequency, number of dogs, and yard size. The more frequently you schedule, the lower the per-service cost.
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No, we operate like the garbage trucks and unfortunately can’t provide specific arrival times for our pooper scooper services, as we optimize our routes at midnight the day before to reduce drive time and keep costs low.
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We aim for excellent service every time. If you encounter any issues or have feedback, please reach out to us right away, and we’ll address it promptly to ensure your satisfaction.